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Air Mobility Command

Welcome to the Navy Air Mobility Command (AMC), Air Terminal Norfolk

Whether you are traveling as a duty passenger or looking for Space-A opportunities, we hope that you will find the information on this webpage useful. Our goal is to provide you with the information you need to make informed transportation decisions. Once your transportation decisions are made, we will do our best to provide you with the finest transportation services in the Department of Defense transportation business. Thank you for flying with Navy AMC Norfolk. Please let us know if there is anything we can do to make your travel experience with us better.

 

James McDonald

Air Terminal Manager

 

Mission Statement

To support warfighters through the sustained movement of personnel, hi priority cargo, munitions, weapons, and mail via AMC and Navy airlift as a vital component of the worldwide transportation and logistics pipeline.   “COMMITTED TO EXCELLENCE”

 

Vision: On-Time, On-Target Delivery

Differently abled passengers; when visiting our terminal, please proceed to the front of the line at the Security Check-Point, the Passenger Service Space 'A' Information Desk, & the Passenger Service Ticketing Counters.

Director: / Pax.Director@airtermnorva.navy.mil                            

Supervisors: / Pax.Supervisors@airtermnorva.navy.mil     

Pax Leaders: / Pax.leads@airtermnorva.navy.mil            

Dispatch: (757) 444-4148/4118    SPACEA@AIRTERMNORVA.NAVY.MIL

COVID-19 TRAVEL REQUIREMENTS

Be sure to review the DOD's Foreign Clearance Guide for the most current country clearance information.

Our normally scheduled flights serve Spain, Italy, Bahrain, Diego Garcia, Greece, and Djibouti. 

Official duty passengers on funded travel orders are to check-in at the AMC Check-in counters located on the main level.  Pre-screening health forms (located in the main lobby) are required to be filled out prior to getting in the check-in line.  Duty passengers must be checked-in NO LATER THAN (NLT) **2 hrs. 20 mins** prior to scheduled departure and NLT **3 hrs.** on scheduled contingency departure.  Those passengers who arrive after the NLT time may not be processed for the flight and will have to coordinate with their losing unit to be booked on the next available flight.   All duty passengers must arrive with a set of valid funded orders for Navy AMC Passenger Terminal to keep.  Sponsors traveling with Dependents under the Age of 10 without an ID card must have a Passport and/or DOD ID Card Number (Passport for Overseas travel).

 

Space Available (SA) passengers must be mark present NLT 3 Hours prior to departure at the Service Center Counter (Info Counter) 3 hours prior to departure.  Roll call is conducted shortly after the 3 hours prior to departure. (note: 1) SA travel is restricted…Please call for guidance 2) Reservist MUST have a DD-1853 to travel SA)

 

DOD ID Card is required for travel Passengers seeking SA travel:  Please keep in mind that there is No Guarantee that you will be selected for a seat.  Please be aware that SA travelers must be prepared to cover commercial travel expenses if flight schedules are changed or become unavailable to allow SA travel.  Per DODI 4515.13R, Section 4, Paragraph 4.1.a, Reservations: There is no guarantee of transportation, and reservations will not be accepted or made for any SA traveler.  The DOD is not obligated to continue an individual's travel or return the individual to the point of origin or any other point.  Travelers should have sufficient personal funds to pay for commercial transportation, lodging, and other expenses if SA transportation is not available.  ALL ASSOCIATED EXPENSES ARE THE RESPONSIBILITY OF THE TRAVELER

 

Each passenger may check two pieces of checked baggage, 70 pounds each, up to 62 linear inches (the sum of the length plus the width plus the height) in size. Family members may pool their baggage allowances. Hand-carried baggage must fit under the seat or in the overhead compartment, if available. Space-A passengers are allowed 2 bags, but each bag can only weigh up to 70 pounds. 

 

Hand Carried 

Each passenger is permitted to hand-carry one article (small luggage, garment bags, backpack, etc.) and one personal item (cosmetic case, purse, briefcase, small boxes, packages, etc.) for storage in the passenger cabin area. The weight of these items will not be considered as part of the passenger's baggage authorization on military aircraft. Hand carried items will be no larger than 45 linear inches and must fit under the passenger's seat or in the overhead compartment. Items that are too large will not be accepted for passenger cabin storage and must be checked-in. Baggage sizers will be used to aid the passengers and the PSA in determining baggage dimensions. 

 

AMC adheres to TSA guidelines (listed below) for hand carried baggage. 

 

3-1-1 for Carry-On Bags:  3.4oz. or 100ml bottle or less (by volume); 1 quart-sized, clear, plastic, zip-top bag; 1 bag per passenger placed in screening bin. One-quart bag per person limits the total liquid volume each traveler can bring.  The 3.4oz/100ml container size is a security measure.

 

Consolidate bottles into one bag and X-ray separately to speed screening. Declare larger liquids. Medications, baby formula and food, breast milk, and juice are allowed in reasonable quantities exceeding three ounces and are not required to be in the zip-top bag. Declare these items for inspection at the checkpoint. 

 

Excess Baggage

Excess baggage is only authorized for passengers traveling TDY or TAD on official orders. Each passenger is authorized two pieces of baggage not to exceed 70 pounds each or 62 linear inches (length plus width height). Bags larger than 62 linear inches and/or heavier than 70 pounds will be counted as two pieces. Checked baggage exceeding the allowed weight criteria will be counted as an extra piece for each increment of 70 pounds. The maximum charge per piece for FY20 is $125. Excess baggage fees for space required passengers may be paid with the Government Travel card where services are available.

 

Note: For duty travelers, standard issue B-4 duffle bags are authorized to weigh 100 pounds and still considered one piece. Only one of these bags will be allowed.

 

 

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