ID Cards, DEERS and RAPIDS
19 J F King Drive
Saratoga Springs NY 12866
Phone Number: (518) 886-0200 (Ext. 111)
Hours of Operation:
0730 - 1530 Monday – Friday By Appointment Only due to COVID-19 situation
All appointments can be made at https://rapids-appointments.dmdc.osd.mil/
Closed on all Federal Holidays.
Due to the Government mandated budget cuts the office will be closed on the following days:
March 11th & 25th
April 15th & 29th
May 27th & 31st
June 17th & 21st
July 1st, 5th & 22nd
Aug 5th & 19th
September 2nd & 6th
Other ID Card Offices in the Area:
Latham - 786-4406, Watervliet - 266-5601, Scotia- 344-2436.
All ID cards available for issue (CAC, Reserve, Retired, Dependent). Appointments are necessary.
Sponsor needs to be present to sign the DD Form 1172-2 or if sponsor has a DOD CAC card and has a CAC enabled personal computer they can log onto https://www.dmdc.osd.mil/self_service to update their information and verify family members for DOD ID card reissuance. Other options if sponsor is not available: recipient can use a current Power of Attorney or the DD Form 1172-2 has to be signed by the sponsor at an ID card office or the signature needs to be notarized.
To add a spouse, the following documentation is needed: Marriage certificate, birth certificate, Social Security Card, and one picture ID (driver's license, passport, or federal or state issued picture ID).
To add a child: Marriage certificate, birth certificate, and Social Security Card.
To add a step child: Marriage certificate, birth certificate, and Social Security Card.
All documents must be original or certified to be a true copy.
For any other situation, call to verify what documentation is required.
For information on Personnel matters, including Pay and Benefits; Retirement; Transition; Pay and Personnel Support, i.e., DEERS, RAPIDS, CAC/ID Cards and Electronic Service Record please visit the Navy Personnel Command’s website at http://www.npc.navy.mil/bupers-npc/Pages/default.aspx.