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19 J F King Drive
Building 104
Saratoga Springs NY 12866


Phone Number:  (518) 886-0200 (Ext. 111)

Hours of Operation:

0730 - 1530  Monday – Friday By Appointment Only due to COVID-19 situation
All appointments can be made at
Closed on all Federal Holidays.


Additional closings:

Due to the Government mandated budget cuts the office will be closed on the following days:

February 22nd

March 11th & 25th

April 15th & 29th

May 27th & 31st

June 17th & 21st

July 1st, 5th & 22nd

Aug 5th & 19th

September 2nd & 6th


Other ID Card Offices in the Area:

Latham - 786-4406, Watervliet - 266-5601, Scotia- 344-2436.

All ID cards available for issue (CAC, Reserve, Retired, Dependent).  Appointments are necessary.

Sponsor needs to be present to sign the DD Form 1172-2 or if sponsor has a DOD CAC card and has a CAC enabled personal computer they can log onto to update their information and verify family members for DOD ID card reissuance.   Other options if sponsor is not available: recipient can use a current Power of Attorney or the DD Form 1172-2 has to be signed by the sponsor at an ID card office or the signature needs to be notarized.

To add a spouse, the following documentation is needed:  Marriage certificate, birth certificate, Social Security Card, and one picture ID (driver's license, passport, or federal or state issued picture ID). 

To add a child:  Marriage certificate, birth certificate, and Social Security Card.  

To add a step child:  Marriage certificate, birth certificate, and Social Security Card. 

All documents must be original or certified to be a true copy.

For any other situation, call to verify what documentation is required.

Related Links

For information on Personnel matters, including Pay and Benefits; Retirement; Transition; Pay and Personnel Support, i.e., DEERS, RAPIDS, CAC/ID Cards and Electronic Service Record please visit the Navy Personnel Command’s website at


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Commander, Navy Region Mid Atlantic   |   1510 Gilbert St.   |   Norfolk, VA 23511
Official U.S. Navy Website