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Personnel Support Detachment Little Creek's mission at the Joint Expeditionary Base is to provide consolidated pay, personnel and transportation functions in support of the warfighter. We are located in building 3510 at 1155 Nider Boulevard, Virginia Beach, VA 23459-2732.
Customer service hours are Monday through Friday between 7:30 a.m. and 4 p.m. .
ID Cards, DEERS and RAPIDS
Verify enrollment and addresses of your family members here: DEERS. Family members may be refused treatment or entrance to medical facilities without DEERS enrollment. The Identification Card Issuing Office can assist with DEERS enrollment problems. For more information, call 757-462-5319. The DEERS enrollment customer service hours are Monday through Friday between 7:30 a.m. and 4 p.m.. Be advised, processing requests for DEERS services must be secured prior to 4 p.m. to allow sufficient processing time.
Identification Card Issuance
The Joint Expeditionary Base ID Card Issuing Office serves active duty, retired and reserve members, including their eligible family members. The ID issuance office is open for customer service Monday through Friday between 7:30 a.m. and 4 p.m.. The ID card office phone number is 757-462-5319. Supporting documentation requirements can be viewed on page 5 here: ACCEPTABLE DOCUMENTS. Be advised, processing requests for ID Card services must be secured prior to 4 p.m. to allow sufficient processing time.
Transportation in connection with official orders for commercial airline tickets and confirmed Air Mobility Command (AMC) flights are processed in the Passenger Transportation Department. This department also processes no-fee passport/visa applications for official travel. The office can be reached at 757-462-5011. SATO can be reached at 855-732-8450.
Separations and Retirements
Are you separating, retiring or transferring to the Fleet Reserve? If so, follow the steps below:
Step 1: Notify your chain of command and your Command PASS Coordinator, Admin or Personnel Office NO LATER THAN 45 DAYS PRIOR TO YOUR SEPARATION OR COMMENCEMENT OF PTDY OR SEPARATION/RETIREMENT LEAVE, whichever is sooner.
Step 2: Complete the package in its entirety. SEPARATION QUESTIONNAIRE
Step 3: Provide your completed package to your Command PASS Coordinator, Admin or Personnel Office. They will forward to PSD, once PSD receives they will schedule you a one-on-one personal appointment. Your Command PASS Coordinator, Admin or Personnel Office will notify you of the date and time.
For Command PASS Coordinators, please view this list of NAVPERS 1070/613s that may be required by your command: PG 13
Consult with your Command PASS Coordinator, Admin Office, Personnel Office or the PSD Separations Staff if you have questions.
Do you have questions regarding the Advanced Electronics Field, Advanced Technical Field or Nuclear Field programs as they relate to accelerated advancement? Visit MILPERSMAN article 1510-030.
Do you have questions regarding accelerated advancements of Recruit training, Class "A" school graduates or the Ceremonial Guard? Visit MILPERSMAN article 1430-010.
Did you know you may be eligible for additional points towards your Final Multiple Score (FMS) if you have an Associates or Bachelor's degree? It could be worth two or four points. Visit NAVADMIN 301/07.
Additional Eductional Information
Navy Enlisted Advancement System: NEASOS
Navy Advancement Center: NAC
Advancement Manual for enlisted personnel of the U.S. Navy and U.S. Navy Reserve: BUPERSINST 1430.16F
For information on Personnel matters, including Pay and Benefits; Retirement; Transition; Pay and Personnel Support, i.e., DEERS, RAPIDS, CAC/ID Cards and Electronic Service Record please visit the Navy Personnel Command’s website at http://www.npc.navy.mil/bupers-npc/Pages/default.aspx.