Richard D. Dewert Medical Clinic
Building 23
43 Smith Road
Newport, RI 02841-1002

Information Desk Telephone: 401-841-3771

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Website: www.nhcne.med.navy.mil
Facebook: www.facebook.com/NHCNE

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Navy Medical Readiness and Training Command (NMRTC) New England, in Newport, is a comprehensive health care facility at the south end of the naval complex. It provides a full range of outpatient services for naval shore activities and fleet units of the operating forces, family members of armed services personnel and other authorized beneficiaries. NMRTC New England, Newport, has no emergency care capability. For emergency care, patients should call 911 for an ambulance or report to the nearest civilian hospital. The NAVSTA Newport Fire Department provides ambulance services on Naval Station property. Inpatient care is provided by Newport Hospital staff and Navy physicians through a resource-sharing agreement with Newport Hospital, the local civilian hospital on Aquidneck Island. Clinical staff and services are located in a Comprehensive Health Care Facility, the Richard D. Dewert Medical Clinic, Building 23, which opened in 1997.

Personnel new to commands in the Narragansett Bay region should present themselves to NMRTC New England, Newport, within the first days following arrival to the area. Active duty members must enroll in TRICARE Prime. Enrollment is not automatic. Family members of active duty personnel may be enrolled in TRICARE Prime without an enrollment fee. Enroll online at www.tricare.mil or call 877-874-2273. Once enrollment is complete, personnel select a PCM, to oversee their medical care.

All questions about services available and access may be directed to the Health Benefits Advisor. 

APPOINTMENT CALL CENTER

Phone: 888-628-9633 (888-NAVY-MED)

The Navy Medical Readiness and Training Command New England Appointment Call Center offers a quick and easy way to schedule appointments and personalized, efficient and streamlined service from specially trained appointment agents. Access to a PCM is also offered 24/7, including weekends and holidays, by calling the above number.

BEHAVIORAL HEALTH

• Appointments: By referral or self-referral
• Phone: 401-841-4475
• Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays)

 

The Behavioral Health Clinic conducts psychological evaluation and treatment for active- duty personnel.

DENTAL

• Address: 1173 Whipple St.
• Phone: 401-841-2541/2542
• Hours: 7 a.m. to 4 p.m. Monday through Wednesday, Friday (except holidays), 7 a.m. to noon Thursday

 

The Dental Clinic provides dental care to shore-based Navy and Marine Corps personnel and other authorized beneficiaries in the Narragansett Bay area. The clinic is located across the street from the Commissary Store. Dental specialties available include restorative dentistry, periodontics, oral surgery, prosthodontics and endodontics. Treatment and routine dental examinations for active duty personnel are provided by appointment. Dental emergencies will be treated at any time. To expedite treatment after hours, patients should contact the clinic to let the duty section know when they expect to arrive. All active duty Navy and Marine Corps personnel are enrolled in a dental review program when they check in with the dental clinic. They will be notified through their chain of command when they are due for their annual dental examinations.

 

EXCEPTIONAL FAMILY MEMBER PROGRAM

• Phone: 401-841-6847
• Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays)

 

HEALTH BENEFITS ADVISOR

• Phone: 401-841-6189
• Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays)

The advisors are available to patients regarding TRICARE, TRICARE for Life and Medicare.

IMMUNIZATIONS

• Phone: 401-841-7452
• Hours: 8 a.m. to 3:30 p.m. Monday through Thursday; 8:30 a.m. to 3:45 p.m. Friday

 

The Immunization Clinic provides routine immunizations for all eligible TRICARE Prime and TRICARE for Life beneficiaries (infancy to elderly) across all patient categories (Active Duty, retirees, and family members). Allergy shots are not provided nor given by this clinic.

Booster vaccinations for school and college can be given without a prescription if immunization records are available and brought in at the time of the visit.

If you are being seen by an outside physician, you will need a prescription from your provider for the immunization.

Immunization records and any available health records are required when you come in for immunizations.

PPDs are not placed on Thursdays since the results need to be evaluated two to three days later.

INDIVIDUAL MEDICAL READINESS/MEDICAL READINESS REPORTING SYSTEM/DEPLOYMENT HEALTH CLINIC/ PHYSICAL EXAMS

• Phone: 401-841-6186
• Hours: 7 a.m. to 4 p.m. Monday

 

Individual Medical Readiness (IMR) provides Annual Health Assessments (PHA) to all active duty Sailors and Marines. It is a birth month screening of risk factors and behaviors/lifestyle. IMR staff ensure age- and risk-related medical screening is performed, as well as counseling on those and other lifestyle topics, and completion of readiness elements. The Medical Readiness Reporting System team is responsible for all medical record tracking and recording for all active duty personnel throughout Naval Station Newport. The Deployment Health Clinic (DHC) provides Post Deployment Health Assessments to all military personnel returning from deployment. DHC identifies any behavioral issues that can affect the member’s well-being. Physical Exams staff schedule pre-commissioning, aviation, separation, retirement, routine and Special Forces physicals. They also ensure that all preliminaries and paperwork are complete prior to the patient’s visit with the provider.

INDUSTRIAL HYGIENE

• Phone: 401-841-6170
• Hours: 8 a.m. to 4:30 p.m. Monday through Friday (except holidays)

KING HALL (FOR CERTAIN SCHOOLS)

• Phone: 401-841-4553/2011/4170
• Hours: 6:30 a.m. to 4 p.m. Monday through Friday (except holidays)
• Sick Call Hours: 6:30 a.m. to 9 a.m. Monday through Friday (except holidays) with walk-ins up to 4 p.m.

LABORATORY

• Phone: 401-841-6780/6783
• Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays).
• Mail-Outs: Tests not performed in this laboratory are referred to other military treatment facilities or contracted civilian reference laboratories for testing.

 

The Laboratory Department provides extensive support services covering Anatomic and Clinical Pathology and is accredited by the College of American Pathologists (CAP). Contact the Laboratory Department with any questions regarding specimen handling or laboratory policies.

 

OCCUPATIONAL MEDICINE

• Phone: 401-841-3839
• Hours: 8 a.m.to 4 p.m. Monday through Friday (except holidays)
• Call ahead for an appointment.
   

Occupational Medicine provides surveillance and certification exams for occupational hazards, pre-employment exams and return to work clearance. They also provide treatment of work-related illness and injury, worksite consultations and review of limited duty assignments.

 

ORAL SURGERY

• Appointments: By referral only
• Phone: 401-841-3180/6767
• Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays)

 

The Oral & Maxillofacial Surgery Clinic provides diagnosis, management, and treatment of disease, injury, and disorders of the face, mouth and supportive structures.

 

OVERSEAS SCREENING (ACTIVE DUTY)

• Phone: 401-841-6847
• Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays)

 

PATIENT ADMINISTRATION

• Phone: 401-841-3409/6299
• Hours: 7:30 a.m. to 4 p.m. Monday through Friday (except holidays)

 

Patient Administration provides outpatient services to eligible beneficiaries, including Limited Duty Boards/TDRLs (401-841-6297), Medical Boards (401-841-6297), MEDEVAC Services/Patient Tracking (401-841-6026), Medical Records Maintenance (401-841-3409), Overseas Screening and Exceptional Family Member Program (401-841-6847) and Reserve Liaison (401-841-6283).

 

PHARMACY

• Phone: 401-841-2224/3714
• Information Automated Refill System: 877-211-1126
• Hours: All services, 8 a.m. to 6 p.m. Monday through Friday (except holidays), 8 a.m. to noon Saturday

 

Patients are reminded that the pharmacy does not stock all medications. You may call the pharmacy to see if your medicine is stocked or a list is available online at www.med.navy.mil/sites/nhcne/nhcne/Services/Pharmacy/Formulary.htm. Refill prescriptions are processed via an automated phone-in system or the internet. Refills will be available for pick-up at the pharmacy after two business days. Retirees and dependents may see what their co-pay would be for medications at a civilian pharmacy by searching: www.express-scripts.com/tricareformulary.

 

PREVENTIVE MEDICINE

• Phone: 401-841-6776
• Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays)

 

The Preventive Medicine Team provides environmental health surveys, food safety inspections, communicable disease investigations, travel medicine evaluations, and support any educational classes needed for MRSA, HIV/STD, Lyme disease, West Nile or any other Public Health information classes.

 

RADIOLOGY

 

Phone: 401-841-6840/6841

 

Hours: 7:30 a.m. to 5 p.m. Monday through Friday (except holidays), 8 a.m. to noon Saturday

 

REFERRAL MANAGEMENT

• Appointments: Not required
• Phone: 401-841-6189
• Hours: 7:30 a.m.to 4 p.m. Monday through Friday (except holidays)

 

Patients who have received a referral for specialty care are directed to the Referral Management office for referral processing and instructions regarding obtaining the specialty care.

 

SICK CALL/ACUTE CARE (ACTIVE DUTY PERSONNEL)

 

NHCNE

• Appointments required at NHCNE: 888-628-9633
• Hours: 7:30 to 9:30 a.m. Monday through Thursday and 8:30 to 9:30 a.m. Friday (except on holidays)

 

Acute Care/Sick Call for active duty enrolled to NHCNE. Appointments must be scheduled with a PCM at Medical Home Port by calling 888-628-9633.

 

King Hall

• Appointments not required at King Hall
• Phone: 401-841-4553
• Hours: 6:30 a.m. to 9 a.m. daily (except on holidays) with walk-ins up to 4 p.m.

 

Acute Care/Sick Call for certain schools and active duty non-enrollees (not enrolled to NHCNE due to assignment at NAVSTA of less than 180 days). Acute/Follow-up care is 6:30 a.m. to 4 p.m. Monday through Friday. Personnel need to be in uniform or regulation Navy PT gear.

 

Naval War College

• Appointments preferred
• Phone: 401-841-7489
• Hours: 7:30 to 8:30 a.m. and 12:30 to 1:30 p.m. (except on holidays)

 

If enrolled to a Primary Care Provider at NHCNE, please contact the Call Center at 888-628-9633 to schedule an appointment.

 

WELLNESS CLINIC / HEALTH PROMOTION

• Phone: 401-841-6777
• Hours: 8 a.m. to 4 p.m. Monday through Friday (except holidays)

 

Health Promotion provides counseling and teaching on various health topics including diabetes and dietetic counseling. The Health Promotion staff attends multiple health fairs and will eagerly conduct lectures throughout Naval Station Newport area commands and in the community, upon request.